Better Business Bureau
Our skilled craftsmen provide you with exceptional service and unparalleled quality, no matter the project. As part of our commitment to service and quality, we have partnered with the Better Business Bureau. We have an A+ rating with the Better Business Bureau, and are also an accredited business with this trusted organization. In order to maintain our accreditation, The Window Store receives ongoing review and monitoring to ensure we are upholding all standards outlined by their program.
What does Better Business Bureau accreditation mean?
In order to become accredited by the Better Business Bureau, a business has to meet a set of specific accreditation standards. These standards have been created to hold businesses accountable and protect you as a consumer. We are proud to partner with the Better Business Bureau to help us provide you with the best possible service and experience.
As an accredited business, we are committed to upholding the following standards:
- Build and Maintain Trust. Building a strong reputation takes time. As an established, licensed business, we’ve served our community for many years. We are also fully licensed and insured in order to protect both our staff and customers.
- Be Honest in Advertisements. We follow all applicable advertising laws, and hold ourselves to the highest possible standards when promoting our services in our community.
- Be Truthful. Our commitment to honesty extends beyond the way we advertise our services. We are always clear and honest with our customers, so you can be sure that the products and services you purchase are exactly what you will receive.
- Use Transparent Business Practices. We want you to make the right decision for your home and family. No matter what service you are receiving from us, we will be open and upfront about every detail. Our goal is the long-term happiness and satisfaction of our customers, rather than making a quick sale.
- Follow Through on Promises. We honor the agreements we make with our customers. When you hire The Window Store to work on your home, you’re placing your trust in us to complete your project and be respectful of you and your home. We take this trust very seriously, and we strive to make the entire process as transparent as we can.
- Respond to Customers in a Timely Manner. From start to finish, we want to provide our customers with the best possible experience. If for some reason you are dissatisfied with the service you receive from us, we will work to resolve the issue in a quick and professional manner.
- Protect Your Privacy. We care about the privacy and security of our customers. You can trust us to protect your privacy and personal information. We will only collect personal information if it is necessary for your services, and do not misuse your information.
- Have Integrity. We believe in honest and fair business practices, and approach all of our commitments with integrity.
Quality You Can Trust for Your Home
A home improvement project of any scale is a major decision, and we know how important it is to trust the contractor you hire. As part of our commitment to providing the best possible service for our customers, we work hard to maintain our Better Business Bureau accreditation. Our years of experience, promise of quality service, and honest business practices are all major components of who we are as a company. Whatever project we complete for you, you can depend on us to deliver on our promises to you.
If you’re ready to take the next step in starting your home improvement project, contact our team today. One of our experienced representatives will discuss all of your options, and help you find the perfect solution for your home. Give us a call today at 612.353.5780.